How to Order

HOW TO ORDER / F.A.Q.

Items can be ordered directly online or by phone and come with an unconditional guarantee.
My designs are available in TWO shops; my Zazzle shop and my Cafepress store; To provide you with a larger variety of quality items to chose from with my unique designs.

MY MAIN SHOPS are: HENIMAGE AND RED THREAD MAPS:
My shops feature my unique designs on a variety of items that can be shipped worldwide. The shipping and customer service are handled by Zazzle and Cafepress, respectively. If you wish to custom order personalized products from me, please contact me first via email.

~ ALL ONLINE ORDERS ARE BY CREDIT CARD
~ If you wish to pay by PayPal, money order or check- Please contact me by email first.

ONLINE PURCHASES through my Zazzle shop: You can use any major credit card for an online or telephone purchase, and your items can be shipped worldwide.

ONLINE PURCHASES through my Cafepress shop: You can use any major credit card for an online or telephone purchase, and your items can be shipped worldwide.

ONLINE PURCHASES WITH PAY-PAL or MAIL ORDER PURCHASES - When using our Mail Order Form, orders will be processed as soon as your money order is received or your check clears. Using a money order will expedite your mail order. Complete instructions are included on the 'Mail Order' page. If you wish to be billed via PayPal, please contact me.

FOREIGN ORDERS - Zazzle and Cafepress orders ship worldwide:
For customers outside the USA - Please note that if any customs/duties are imposed it will be the responsibility of you the customer/the recipient.

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SHIPPING INFORMATION

All shipping costs for items purchased through my Zazzle store can be found here or on the following link:

SHIPPING COSTS & INFORMATION - Zazzle

All shipping costs for items purchased through my Cafepress store can be found here or on the following link:

SHIPPING COSTS & INFORMATION - Cafepress

Many options for shipping are available, and items can be shipped WORLDWIDE.

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WHEN YOUR ITEM(S) WILL BE SHIPPED:

Your items generally take 1 to 2 days to be printed, then will ship via the method you select.
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POLICIES

SATISFACTION GUARANTEED - ALL items are backed by an unconditional 30-day money-back guarantee - INCLUDING personalized items.

PRIVACY:
We value your privacy. All information including any name, address, telephone, email, photographic and any other personal information will be kept private and confidential and will never be shared with any other party except as may be required by law. I will only use your telephone or email information to contact you personally regarding your specific order. I will not send any unsolicited advertising or newsletters, ever.

Best wishes,

Owner/Artist
Henimage
Email: hendrika@henimage.com

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All designs on this site and the pages contained herein and on the products sold by Henimage and its subsidiaries directly or through any third party are copyright Henimage and its licensors and may not be copied or reproduced in whole or in part in any form whatsoever, nor any derivative works thereof, without the express written consent of Henimage and its licensors.

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